# Segments

<figure><img src="/files/vuBDqaOGOe6tGZydA4sI" alt=""><figcaption></figcaption></figure>

For example:

* All your customers
* All your cart abandon
* Customer who bought a specific product
* People who attended an online/offline event
* People who are considered VIP
* Any kind of group you wish

You will be able to use these segments for AI WhatsApp Marketing campaigns from [WhatsApp Marketing](/installation-and-setup/campaigns/whatsapp-marketing.md).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zipchat.ai/installation-and-setup/contacts/segments.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
