> For the complete documentation index, see [llms.txt](https://docs.zipchat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zipchat.ai/installation-and-setup/contacts/segments.md).

# Segments

<figure><img src="/files/vuBDqaOGOe6tGZydA4sI" alt=""><figcaption></figcaption></figure>

For example:

* All your customers
* All your cart abandon
* Customer who bought a specific product
* People who attended an online/offline event
* People who are considered VIP
* Any kind of group you wish

You will be able to use these segments for AI WhatsApp Marketing campaigns from [WhatsApp Marketing](/installation-and-setup/campaigns/whatsapp-marketing.md).


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