Spam Filter

The Spam Filter in Zipchat AI helps manage the flow of messages, preventing disruptive behavior and ensuring interactions remain meaningful and user-friendly.

How It Works

1. Rate Limit (Max Replies per User)

   • Control the maximum number of messages a user can send within a set time frame.

   • Prevent spamming or overwhelming the chatbot with irrelevant queries.

2. Unlimited Option

   • Allow unrestricted messaging if high-volume interactions are encouraged.

3. Time Period Setting

   • Define the time frame for the rate limit, such as per minute or per hour, to tailor chat pacing.

4. Custom Message for Limits

   • Notify users who exceed the limit with a polite message. Example: "Sorry, you're sending messages too quickly. Please try again shortly."

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Why Use the Spam Filter?

• Maintain Chat Quality: Ensure conversations stay on-topic and productive.

• Protect the AI: Prevent the chatbot from being overwhelmed by excessive messages from competitors and/or spammers.

• Improve User Experience: Encourage thoughtful communication with polite notifications.