Spam Filter
The Spam Filter in Zipchat AI helps manage the flow of messages, preventing disruptive behavior and ensuring interactions remain meaningful and user-friendly.
How It Works
Rate Limit (Max Replies per User)
Control the maximum number of messages a user can send within a set time frame.
Prevent spamming or overwhelming the chatbot with irrelevant queries.
Unlimited Option
Allow unrestricted messaging if high-volume interactions are encouraged.
Time Period Setting
Define the time frame for the rate limit, such as per minute or per hour, to tailor chat pacing.
Custom Message for Limits
Notify users who exceed the limit with a polite message. Example: "Sorry, you're sending messages too quickly. Please try again shortly."
Why Use the Spam Filter?
Maintain Chat Quality: Ensure conversations stay on-topic and productive.
Protect the AI: Prevent the chatbot from being overwhelmed by excessive messages from competitors and/or spammers.
Improve User Experience: Encourage thoughtful communication with polite notifications.
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