# Channels
In this section you can find the different channels Zipchat AI integrates with.
**1. Chat Bubble**
**Shopify App Integration**
* **Status:** Displays the current connection status of your Shopify store with Zipchat. If permissions are missing, you’ll see a warning and can reconnect by clicking the **Reconnect** button.
* **Edit look & feel:** Use this option to modify the design of the chat bubble to match your brand.
* **Activation/Deactivation:** You can easily enable or disable the chat bubble using the provided button.
**Installation**
* **Theme App Embed for Shopify (Recommended):**
* App embeds are the preferred way to include floating elements like the chat bubble on your Shopify store.
* To enable:
1. Click the provided link or navigate to **Shopify > Online Store > Themes > Customize > App Embeds**.
2. Enable the **Zipchat Bubble**.
3. Save your theme.
* **JavaScript Code Installation:**
* For manual setup, a JavaScript snippet is provided. Copy and paste it into the `` section of your store’s HTML to install the chat bubble.
***
**2. WhatsApp Integration**
* **Status:** Shows whether the WhatsApp feature is connected and active.
* **Connected Number:** Displays the linked WhatsApp number for customer communication.
* **Connect/Disconnect Option:** Allows you to link and unlink the WhatsApp account if necessary.
***
**3. Link to Chat**
* This feature provides a standalone chat page link that can be shared with customers.
* **Usage:**
* Use the provided URL to direct customers to an independent chat interface.
* Great for sharing via email, SMS, or other communication channels.
***
**4. Embedded Chat**
* Provides an iframe code to embed the chat directly into a webpage.
* **Usage:**
* Embed the chat widget without requiring users to click a chat bubble.
* Simply paste the iframe code into your HTML to display the chat interface seamlessly.
***
This section gives you full control over how Zipchat integrates with your website and external communication channels, ensuring smooth setup and operation for both you and your customers.
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