# Installation and Setup

- [Trial/Installation](/installation-and-setup/trial-installation.md)
- [For Shopify Users](/installation-and-setup/trial-installation/for-shopify-users.md)
- [For Non-Shopify Platforms](/installation-and-setup/trial-installation/for-non-shopify-platforms.md)
- [Onboarding](/installation-and-setup/onboarding.md)
- [Dashboard](/installation-and-setup/dashboard.md)
- [Conversations](/installation-and-setup/conversations.md)
- [Taking Over Chats](/installation-and-setup/conversations/taking-over-chats.md): In case you feel like you need to take over a chat, both from the Web Chat and WhatsApp campaigns you can easily do it from the Conversation tab.
- [Contacts](/installation-and-setup/contacts.md)
- [Emails](/installation-and-setup/contacts/emails.md)
- [Phone Numbers](/installation-and-setup/contacts/phone-numbers.md)
- [Segments](/installation-and-setup/contacts/segments.md): Segments are group of phone numbers you can upload to run WhatsApp Marketing Campaigns.
- [Campaigns](/installation-and-setup/campaigns.md)
- [Proactive Chat](/installation-and-setup/campaigns/proactive-chat.md)
- [WhatsApp Marketing](/installation-and-setup/campaigns/whatsapp-marketing.md)
- [AI Training](/installation-and-setup/ai-training.md)
- [Knowledge Base](/installation-and-setup/ai-training/knowledge-base.md)
- [Chat Corrections](/installation-and-setup/ai-training/chat-corrections.md)
- [Prompt & tools](/installation-and-setup/ai-training/prompt-and-tools.md): Page location: AI Training / Prompt & Tools
- [Order Tracking](/installation-and-setup/ai-training/prompt-and-tools/order-tracking.md)
- [Shopify: Write custom shipping notes](/installation-and-setup/ai-training/prompt-and-tools/order-tracking/shopify-write-custom-shipping-notes.md)
- [Forward Request](/installation-and-setup/ai-training/prompt-and-tools/forward-request.md)
- [Test your Chatbot](/installation-and-setup/ai-training/test-your-chatbot.md)
- [Chat Settings](/installation-and-setup/chat-settings.md)
- [Channels](/installation-and-setup/chat-settings/channels.md)
- [Instagram Channel Prerequisites](/installation-and-setup/chat-settings/channels/instagram-channel-prerequisites.md)
- [WhatsApp Agent: Start Guide](/installation-and-setup/chat-settings/channels/whatsapp-agent-start-guide.md)
- [Bubble Chat: Edit design](/installation-and-setup/chat-settings/channels/bubble-chat-edit-design.md)
- [WhatsApp: Handle display name rejections](/installation-and-setup/chat-settings/channels/whatsapp-handle-display-name-rejections.md)
- [Email: connecting Zipchat to your Inbox](/installation-and-setup/chat-settings/channels/email-connecting-zipchat-to-your-inbox.md): With ZipChat, you can empower your AI agent to manage customer support emails directly. Follow this step-by-step guide to set up the integration and start responding to emails automatically.
- [Configuration](/installation-and-setup/chat-settings/configuration.md)
- [Contact Information](/installation-and-setup/chat-settings/configuration/contact-information.md)
- [Crawling Settings](/installation-and-setup/chat-settings/configuration/crawling-settings.md)
- [Spam Filter](/installation-and-setup/chat-settings/configuration/spam-filter.md)
- [Integrations](/installation-and-setup/chat-settings/integrations.md)
- [Zapier](/installation-and-setup/chat-settings/integrations/zapier.md)
- [Custom Order Tracking API integration](/installation-and-setup/chat-settings/integrations/custom-order-tracking-api-integration.md)
- [Conversations API](/installation-and-setup/chat-settings/integrations/conversations-api.md)
- [Account Management](/installation-and-setup/account-management.md)
- [Manage AI Agents](/installation-and-setup/account-management/manage-ai-agents.md)
- [Manage Subscription](/installation-and-setup/account-management/manage-subscription.md)
- [Members](/installation-and-setup/account-management/members.md)