# Installation and Setup - [Trial/Installation](https://docs.zipchat.ai/installation-and-setup/trial-installation.md) - [For Shopify Users](https://docs.zipchat.ai/installation-and-setup/trial-installation/for-shopify-users.md) - [For Non-Shopify Platforms](https://docs.zipchat.ai/installation-and-setup/trial-installation/for-non-shopify-platforms.md) - [Onboarding](https://docs.zipchat.ai/installation-and-setup/onboarding.md) - [Dashboard](https://docs.zipchat.ai/installation-and-setup/dashboard.md) - [Conversations](https://docs.zipchat.ai/installation-and-setup/conversations.md) - [Taking Over Chats](https://docs.zipchat.ai/installation-and-setup/conversations/taking-over-chats.md): In case you feel like you need to take over a chat, both from the Web Chat and WhatsApp campaigns you can easily do it from the Conversation tab. - [Contacts](https://docs.zipchat.ai/installation-and-setup/contacts.md) - [Emails](https://docs.zipchat.ai/installation-and-setup/contacts/emails.md) - [Phone Numbers](https://docs.zipchat.ai/installation-and-setup/contacts/phone-numbers.md) - [Segments](https://docs.zipchat.ai/installation-and-setup/contacts/segments.md): Segments are group of phone numbers you can upload to run WhatsApp Marketing Campaigns. - [Campaigns](https://docs.zipchat.ai/installation-and-setup/campaigns.md) - [Proactive Chat](https://docs.zipchat.ai/installation-and-setup/campaigns/proactive-chat.md) - [WhatsApp Marketing](https://docs.zipchat.ai/installation-and-setup/campaigns/whatsapp-marketing.md) - [AI Training](https://docs.zipchat.ai/installation-and-setup/ai-training.md) - [Knowledge Base](https://docs.zipchat.ai/installation-and-setup/ai-training/knowledge-base.md) - [Chat Corrections](https://docs.zipchat.ai/installation-and-setup/ai-training/chat-corrections.md) - [Prompt & tools](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools.md): Page location: AI Training / Prompt & Tools - [Order Tracking](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/order-tracking.md) - [Shopify: Write custom shipping notes](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/order-tracking/shopify-write-custom-shipping-notes.md) - [Forward Request](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/forward-request.md) - [Test your Chatbot](https://docs.zipchat.ai/installation-and-setup/ai-training/test-your-chatbot.md) - [Chat Settings](https://docs.zipchat.ai/installation-and-setup/chat-settings.md) - [Channels](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels.md) - [Instagram Channel Prerequisites](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/instagram-channel-prerequisites.md) - [WhatsApp Agent: Start Guide](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/whatsapp-agent-start-guide.md) - [Bubble Chat: Edit design](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/bubble-chat-edit-design.md) - [WhatsApp: Handle display name rejections](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/whatsapp-handle-display-name-rejections.md) - [Email: connecting Zipchat to your Inbox](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/email-connecting-zipchat-to-your-inbox.md): With ZipChat, you can empower your AI agent to manage customer support emails directly. Follow this step-by-step guide to set up the integration and start responding to emails automatically. - [Zendesk: Connecting Zipchat to Your Zendesk Account](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/zendesk-connecting-zipchat-to-your-zendesk-account.md): Let Zipchat answer your customers inside Zendesk — both email tickets and the Web Widget — and hand off cleanly to your human team when needed. - [Configuration](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration.md) - [Contact Information](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/contact-information.md) - [Crawling Settings](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/crawling-settings.md) - [Spam Filter](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/spam-filter.md) - [Integrations](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations.md) - [Zapier](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/zapier.md) - [Custom Order Tracking API integration](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/custom-order-tracking-api-integration.md) - [Backend API](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/backend-api.md): The Backend API lets you programmatically access your Zipchat conversation data. Use it to sync conversations with your CRM, build custom analytics dashboards, take over conversations from the AI, and - [Account Management](https://docs.zipchat.ai/installation-and-setup/account-management.md) - [Manage AI Agents](https://docs.zipchat.ai/installation-and-setup/account-management/manage-ai-agents.md) - [Manage Subscription](https://docs.zipchat.ai/installation-and-setup/account-management/manage-subscription.md) - [Members](https://docs.zipchat.ai/installation-and-setup/account-management/members.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.zipchat.ai/installation-and-setup.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.