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  • Key Features
  • Why It Matters
  • Build Smarter, More Effective Email Lists
  1. Installation and Setup
  2. Contacts

Emails

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Last updated 3 months ago

The Emails tab in the Contacts section in Zipchat AI helps you see the collected email addresses from visitors who engage with your chatbot. These leads can fuel your marketing campaigns, giving you a direct line to customers who’ve already shown interest in your products or services.

Key Features

  1. Effortless Email Collection Prompt visitors to share their email addresses during chats. Build a growing list of leads from people who are already engaged with your brand.

  2. Export Leads Easily Download all collected emails into a CSV file, ready to import into your CRM, email marketing platform, or other tools.

  3. Zapier Integration Seamlessly connect Zipchat to over 2,000 apps via Zapier. For instance, automatically send leads to tools like Klaviyo or your CRM, so they’re instantly ready for follow-ups and campaigns.

  4. On/Off Toggle for Lead Collection Choose whether to collect emails or focus solely on conversation. Turn the feature on when you want to grow your email list or off for a more casual interaction.

  5. Leads Overview See all the email addresses collected, along with visitors who skipped entering their emails. Use this to refine your approach and improve your lead collection strategy.

  6. Track Abandoned Chats Get insights into visitors who didn’t finish the chat. Use this information to tweak how you request emails and reduce drop-offs.

To set it up correctly, go to the Look & Feel.


Why It Matters

Collecting emails isn’t just about growing your list—it’s about building meaningful connections with customers. With the Leads section, you can:

  • Boost Engagement: Keep the conversation going after visitors leave your site.

  • Automate Follow-Ups: Send leads directly into your sales and marketing tools.

  • Respect Privacy: Let customers choose whether to share their email or receive marketing communications.

Build Smarter, More Effective Email Lists

The Leads section in Zipchat AI helps you gather high-quality leads effortlessly, while tools like Zapier ensure they’re instantly actionable. By customizing the process and respecting customer preferences, you can create a seamless experience that turns engaged visitors into loyal customers. 🚀