# Contacts

Zipchat Contacts are leads or customer details collected through conversations initiated on your chat widget. These contacts are categorized into **Emails** and **Phone Numbers**, depending on the data collected during the interaction. Here's a detailed overview:

* **Emails:** Customers who provide their email addresses during chat interactions.
* **Phone Numbers:** Customers who have messaged the Whatsapp number connected to your Zipchat account or you have uploaded (coming soon).

You can access these details directly from the **Contacts** section in the dashboard.