# Contacts Zipchat Contacts are leads or customer details collected through conversations initiated on your chat widget. These contacts are categorized into **Emails** and **Phone Numbers**, depending on the data collected during the interaction. Here's a detailed overview: * **Emails:** Customers who provide their email addresses during chat interactions. * **Phone Numbers:** Customers who have messaged the Whatsapp number connected to your Zipchat account or you have uploaded (coming soon). You can access these details directly from the **Contacts** section in the dashboard. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.zipchat.ai/installation-and-setup/contacts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.