Members

The Members section lets you invite team members to collaborate on managing your AI Agents, with customizable roles and permissions to ensure efficient teamwork and secure access.

Key Features

1. Invite Team Members

   • Easily invite colleagues to join your Zipchat account.

   • Assign roles tailored to their responsibilities, enabling collaboration across support, marketing, IT, and more.

2. Role-Based Permissions

   • Editors:

     • Access: Almost full control over AI Agents, including managing settings, reading messages, and optimizing chatbot training.

     • Limitations: Cannot create/delete AI Agents, manage subscriptions, or add/remove members.

     • Best For: Team members responsible for chatbot management and configurations.

   • Members:

     • Access: Can read conversations and create corrections to refine chatbot responses.

     • Limitations: Cannot modify settings, manage training, or perform administrative tasks.

     • Best For: Team members who monitor and improve chatbot interactions without needing full control.