Install the Zipchat Script (not-Shopify)

To make the ZipChat app visible on your website, you need to ensure that the ZipChat script is installed across all pages.

You can find the script by going to Chat Settings, then clicking on Scripts and Integrations, and selecting Install via JavaScript Code. Here, you’ll see a simple line of code that needs to be copied and pasted into your website as a script.

If you’re using a platform like WordPress, you can easily add the script site-wide using a plugin designed for custom scripts.

Alternatively, if you use tools such as Google Tag Manager, you can add the ZipChat script as a new tag and publish it so that it runs across your entire website.

Once the script is properly installed, ZipChat will be activated and visible on your site.

If, after installation, you’re still unable to see ZipChat live, go back to Chat Settings, click on Channels, and under Bubble Chat, select Update Visibility. There, you can confirm whether the chat bubble is enabled for both desktop and mobile.