# Ignore spam conversations

You can instruct ZipChat to ignore entire conversations in order to reduce spam and avoid wasting AI responses.

To do this, go to **AI Training** in your ZipChat dashboard and select **Prompt & Tools**. Scroll down to the section called **Skip Conversation** and click **Activate**.

In this area, you can define rules that tell ZipChat to automatically skip specific conversations. For example, you can configure it not to respond to emails coming from a particular email address or even from an entire domain — such as any address ending in *@test.com*.

This ensures that valuable AI responses are not used on irrelevant or unwanted conversations.

You can also set rules to prevent ZipChat from replying to internal emails sent by members of your own team.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zipchat.ai/tips/ignore-spam-conversations.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.