# Connect Facebook Messenger

### Before You Start

* A Facebook Page for your business (personal profiles won't work)
* Admin access to that Facebook Page
* A Zipchat agent already set up

### Setup Steps

**Step 1 — Go to Channels**

Open your Zipchat dashboard and navigate to your agent's Channels section. You'll see the Messenger card with the description "Let Zipchat respond to your Facebook page messages."

**Step 2 — Click "Connect page"**

Click the Connect page button on the Messenger card. This will redirect you to Facebook to authorize the connection.

**Step 3 — Log in to Facebook**

If you're not already logged in, Facebook will ask you to sign in. Use the account that has admin access to the Facebook Page you want to connect.

**Step 4 — Select your Facebook Page**

Facebook will show you a list of Pages you manage. Select the Page you want Zipchat to respond on and grant the requested permissions.

**Step 5 — Confirm and return to Zipchat**

After approving, you'll be redirected back to Zipchat. The Messenger card will now show a Connected badge with your page name.

That's it — your AI agent is now responding to Messenger conversations automatically.

### What You Get After Connecting

* **Automatic responses** — Your AI agent replies to incoming Messenger messages using your knowledge base, just like it does on your website.
* **Link to Messenger chat** — A shareable link (m.me/yourpage) you can put on your website, emails, or social media to send customers directly to chat with your agent.
* **QR code** — A scannable QR code that opens a Messenger conversation with your agent — great for print materials or in-store displays.
* **Pre-filled messages** — Optionally set a default message that pre-fills the text box when someone opens the chat link or scans the QR code.
* **Test button** — Quickly test the connection by clicking "Test" to open a Messenger chat with your agent.