Add a Payment Method to your WhatsApp Business Manager
Why this matters
Starting October 1, 2026, Meta requires every business to have a payment method on file in WhatsApp Business Manager. From that date, all messages, including service messages, are billed by Meta. Without a valid payment method, your WhatsApp channel will stop working, and so will the WhatsApp features you use in Zipchat. Full details on the new pricing are available on Meta's WhatsApp Business Platform pricing page.
What you need
Admin access to your Meta Business Suite
A Visa or Mastercard debit or credit card
Steps
Go to Meta Business Suite and log in.
In the left-hand menu, scroll down and click All Tools.
Scroll to Billing and Payments and select Payment Methods.
If you manage more than one account, select the correct WhatsApp Business account.
Click the button to add a payment method and choose your currency.
Enter your card details and save.
If not automatically set, click on the 3-dots menu on the card and click on Set as default.
Go back to Zipchat → Chat settings → WhatsApp card → Add payment method -> I added a payment method.
Video Guide
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