This section contains everything you need to know about the Zipchat x WhatsApp Integration.
Why WhatsApp
WhatsApp is a service and marketing channel with incredible potential; it’s the most used messaging app in Europe, LATAM, India, and it’s growing fast in the United States
Main reasons to use WA:
Open rate of marketing messages: 85%
Click-through-rate: 15%
Automatic collection of the customer’s Name, Surname and Phone Number
24 hours to keep the conversation going, while if someone texts you on your website, as soon as they close the browser you cannot reach to them
You are always in your customers pocket, one conversation away
Most importantly - customers EXPECT to speak with you on WA
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